Effective Date: 1st January 2026

ZELVA (“we”, “our”, “us”) operates the online store website www.zelva.beauty and is owned by Zelva Beauty (SMC Pvt) Ltd, a company registered in Pakistan.

We are committed to protecting
your privacy and ensuring that your personal information is handled in a safe
and responsible manner.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

Personal Information

·        Name

·        Email address

·        Phone number

·        Billing and shipping address

Order Information

·        Products purchased

·        Payment details (processed securely via third-party providers)

Technical Information

·        IP address

·        Browser type

·        Device information

·        Cookies and usage data

2. How We Use Your Information

We use your information to:

·        Process and fulfill your orders

·        Communicate with you (order updates, support, promotions)

·        Improve our website and services

·        Prevent fraud and enhance security

·        Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

·        Shopify Inc. (our eCommerce platform provider)

·        Payment gateways (e.g., Stripe, bank processors)

·        Shipping and logistics partners

·        Marketing tools (e.g., email marketing platforms)

These parties only use your data to perform services on our behalf.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

·        Enhance your browsing experience

·        Analyze website traffic

·        Remember your preferences

You can disable cookies through your browser settings.

5. Data Retention

We retain your information for as long as necessary to:

·        Fulfill orders

·        Maintain records

·        Comply with legal obligations

6. Your Rights

Depending on your location (including EU/UK users under GDPR), you have the right to:

·        Access your personal data

·        Request correction or deletion

·        Object to processing

·        Withdraw consent at any time

To exercise your rights, contact us at:

contact@zelva.beauty

7. Data Security

We take appropriate security measures to protect your personal information, including:

·        Secure servers

·        Encrypted transactions (SSL)

·        Restricted data access

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. International Users

If you are accessing our website from outside Pakistan, please note that your information may be transferred and processed in other countries where our service providers operate.

10. Change to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about
this Privacy Policy, you can contact us:

Zelva Beauty (SMC Pvt) Ltd


Email: contact@zelva.beauty
Website: www.zelva.beauty